The online Therapy Clinic

Critical Incident and Trauma Response Support

Specialist group and one-to-one psychological support for organisations following traumatic, distressing or critical events.

The Online Therapy Clinic provides prompt, trauma-informed interventions using G-TEP, R-TEP, ASSYST, EMDR-PRECI(C) and EMDR-IGTP-OTS(C). The approach is selected according to the event, the people affected and the organisation’s needs.

Support is available remotely or In-person for organisations across the UK

The online Therapy Clinic

Support Through Emotionally Demanding Legal Proceedings

Critical incidents can have a significant psychological impact on employees, teams and leaders. People may be directly involved, witness what happened or be affected through their relationship with colleagues and the wider organisation.

A single-incident trauma may follow an identifiable event such as:

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A workplace accident or serious injury

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The sudden death of a colleague

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A robbery, threat or violent incident

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A distressing event witnessed by employees

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A critical event affecting an entire team

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Another unexpected or life-changing experience

Group and One-to-One Interventions

Specialist Support Matched to the Situation

G-TEP Group Support

The Group Traumatic Episode Protocol, or G-TEP, is an EMDR-based intervention for groups affected by a recent traumatic or critical event.

G-TEP provides a structured group setting while allowing each participant to process their experience individually. Employees are not required to disclose traumatic details or share personal information with the group.

R-TEP One-to-One Support

The Recent Traumatic Episode Protocol, or R-TEP, is an individual EMDR-based intervention for people affected by a recent traumatic experience.

It may be offered as a standalone one-to-one intervention or considered when an employee requires further individual support following a group session.

ASSYST

ASSYST may be delivered to individuals or groups experiencing significant distress following an adverse or traumatic event. It provides a structured approach to supporting people affected by recent or ongoing stressful experiences.

EMDR-PRECI(C)

EMDR-PRECI(C) may be considered where a person has experienced a recent critical incident or remains exposed to ongoing traumatic stress. It offers an individual format that can be incorporated into a wider organisational response.

EMDR-IGTP-OTS(C)

EMDR-IGTP-OTS(C) provides an EMDR-based group format for people affected by ongoing traumatic stress or a shared critical experience. It allows participants to work within a group environment while maintaining personal boundaries around what they choose to disclose.

Additional One-to-One Therapy

Where further psychological support is appropriate, The Online Therapy Clinic can provide individual therapy tailored to the employee’s needs, preferences and circumstances.

The most appropriate intervention is determined following discussion and assessment rather than automatically assigning one approach to everyone involved.

HOW THE ONLINE THERAPY ONLINE DEVELOPS A CRITICAL INCIDENT RESPONSE

A Bespoke Pathway for Your Organisation

No two critical incidents affect an organisation in exactly the same way. The Online Therapy Clinic therefore develops each response around the event, the affected employees and the organisation’s operational needs.

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Initial Consultation

The Online Therapy Clinic begins by discussing what has happened, which employees or teams have been affected and what support the organisation is seeking.

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Understanding the Impact

The team considers the nature of the event, the type of exposure and whether support is required for individuals, groups, leaders or a combination of these audiences.

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Bespoke Support Plan

The Online Therapy Clinic recommends an appropriate format based on the identified needs. This may include G-TEP, R-TEP, ASSYST, EMDR-PRECI(C), EMDR-IGTP-OTS(C), further one-to-one therapy or a combination of interventions.

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Remote or Onsite Delivery

Support can be delivered remotely or onsite, subject to the organisation’s needs and the agreed arrangements.

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Review and Further Support

Following the initial intervention, additional one-to-one support may be considered for employees who require a more individualised therapeutic pathway.

This flexible process enables organisations to respond to a critical event without relying on a standardised or one-size-fits-all programme.

How Does Our Online Therapy Clinic Work?

Three simple steps from your first booking to a personalised treatment plan.

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Book a therapy session

We are here to help you navigate your mental health and wellbeing. Book your first session with one of our experts and we can figure things out together, and come up with a bespoke treatment plan.

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Confidential, Flexible, Accessible and Effective

We specialise in evidence-based remote therapy. With online therapy you can access it with the convenience that suits you.

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Begin the journey to be your best self.

We offer expert tailor-made interventions for your unique needs.

COMMON ENQUIRIES

Clinical Expertise & Care Standards

Explore our frequently asked questions to understand our trauma-informed methodologies, professional clinical standards, and specialised executive workplace support programs.

What services does The Online Therapy Clinic provide for organisations?

The Online Therapy Clinic provides emotional resilience training, psychological safety programmes, trauma-informed support, reflective practice sessions, and one-to-one psychotherapy for employees. Our services are designed to strengthen workplace wellbeing and support teams in high-pressure environments.

Psychological safety refers to a workplace culture where employees feel safe to speak openly, share ideas, and raise concerns without fear of judgment or negative consequences. Organisations with strong psychological safety experience improved teamwork, innovation, and employee engagement.

Yes. The Online Therapy Clinic offers trauma-informed group therapy, reflective sessions, and organisational support for teams affected by critical incidents, high-stress roles, or workplace trauma. Our approach is evidence-based and tailored to each organisation’s needs.

Our services are designed for organisations across sectors including healthcare, legal, corporate, education, and public services. We support leaders, HR teams, managers, and frontline staff seeking to improve workplace wellbeing and performance.

Yes. We work with organisations across the UK, offering both in-person services and remote delivery options.

Yes. We work with organisations across the UK and Globally, offering both in-person services and remote delivery options.