top of page
  • What is The Online Therapy Clinic?
    The Online Therapy Clinic is a platform for therapists to gain the most suitable client for them. This improves the way people and therapists connect together. The Online Therapy Clinic makes professional help easier to facilitate virtually, through a computer, tablet, smartphone or face to face at a London based lounge.
  • Who will be helping me?
    Different professionals have different specialisations, skills, experiences and approaches that through The Online Therapy Clinic, clients and patients will find the right professional who can achieve the best outcomes from a brief chat. When we will match people to an available professional who fits the objectives, preferences, and the type of issues being dealt with, they'll be confident to move forward.
  • How do I know which kind of help I need?
    The benefit of speaking with us is that we save people the trouble of speaking to countless therapists who will all try to sell themselves. By speaking with The Online Therapy Clinic, clients and patients are being connected with people who know the methods and approaches of multiple different therapists and will make that connection on their behalf. We use this approach because it is far more reliable at finding someone the ideal therapist and approach for them.
  • Is The Online Therapy Clinic right for me?
    If you’re looking to improve the quality of your life and want to find the right person to speak with, The Online Therapy Clinic may be the place to be. We can help you to find the right therapist who will enable you to transition past life’s challenges. You’ll be able to find professionals who are specialised in specific problem areas, such as, anxiety, relationships, eating, sleeping, trauma, stress, parenting, depression, addictions, LGBT matters, grief, anger, family conflicts, religion, self-esteem and more. The Online Therapy Clinic is not the right place to call if any of the following is true: You have been diagnosed with a severe mental illness such as psychosis or if you have been advised to be in psychiatric care You have ideas of hurting yourself or others You are under the care of a legal guardian or are a minor You don’t have a device that can connect to the internet and/or you don’t have a reliable internet connection. You only want to undergo therapy because you were ordered to by court order You are in an emergency situation or crisis
  • Can The Online Therapy Clinic really be as good or better than traditional face to face therapy?
    The professionals who work through The Online Therapy Clinic are licensed and credentialed therapists who you would not otherwise gain access to had you opted for a face to face session. Usually, we’re limited by who we can see for help because of location. Now, through The Online Therapy Clinic you’re able to benefit from the help from farther away, improving the quality of the person that you choose to speak with. Also, not having to travel or be in unfamiliar surroundings makes the process far less stressful However, while the service may have similar benefits, it’s not capable of substituting for traditional face-to-face therapy in every case. Please note that your provider won’t be able to make any official diagnosis, to fulfil any court order or prescribe medication.
  • Why should I see a professional?
    We all have our own individual reasons for wanting to see a professional. You may have years of this issue lingering or it could be relatively new. reasons for seeing a counsellor or coach might be going through a time of hardship in life and perhaps in need some solutions; feeling frustrated by negative cycles and old patterns of behaviour; seeing a professional will be an aspect of your own personal development and possibly the key that unlocks what you needed all along.
  • How are counsellors verified?
    The Online Therapy Clinic has a more stringent acceptance rate than Oxford university who accepts 13% of their applicants. The Online Therapy Clinic accepts less than 10% of therapists who we interview. This makes sure that every professional that we allow on to the platform is fully licensed, certified, insured and in good standing. Your therapists are required to provide proper proofs for us to cross reference and ensure that clients receive the highly reputable service that we work to support. In addition to this, all of your therapists would have gone through a telephone and video interview, evaluated by a professional clinician. As a result of this process, not every therapist that we speak to works with The Online Therapy Clinic as we endeavour to work only with those therapists who we believe will provide a better standard of care.
  • Sounds interesting! What are sessions like and what should i expect with my therapist?
    First you will talk about what you’re looking to gain and agree on how to get there. If this is your first time in therapy, you’ll gain an understanding about exactly how the process works and your therapist will understand more about you. You’ll understand how your mind works, and how it is going to change for your benefit.
  • Do you help treat terminal or chronic illness?
    Suffering from a serious illness like cancer can have a debilitating impact on people’s wellbeing. Although we cannot cure cancer, speaking with a psychologist or counsellor can give you the physical and emotional wellbeing needed to support you through this difficult time.
  • How do live video sessions work?
    To talk with your counsellor or coach via video, you will need to schedule a time with them at the beginning or end of each session to arrange for the following and log in to your counselling room at that time. This will be a link that you will find in your email and text confirmations. Click the link at the appropriate time and your counsellor will be notified that you’re waiting. Then they will prompt you to start the video session. After you confirm, you will immediately begin video chatting with your counsellor or coach.
  • How do I pay?
    There will be no need to remember to pay for each session individually as the total price (which includes our fees and those of the therapist) for sessions and other services will be collected for the appointment. When we book your initial session through us, we’ll register your card details to make the rest of your process plain sailing.
  • What is the role of The Online Therapy clinic?
    The therapeutic service is provided by the independent professionals who work with you directly. These professionals are not employees of The Online Therapy Clinic and the site doesn’t oversee them professionally. Our mission is to connect and support a platform that allows therapists to provide the best service they can while ensuring the people are matched most appropriately.
  • How can i be sure that this form of counselling is effective?
    There are many studies that confirm the effectiveness of the online medium for making life changes. For example, A recent study that was published by JMIR Publications and conducted by researchers from University of California – Berkeley, University of California – San Francisco, and the San Francisco General Hospital, concluded that “users” of Online Therapies experienced a significant reduction in the symptoms of depression after engaging with the platform. Our trust in the method comes from experience. People are finding that results are just as effective because as we know, the communication and conversation between you and your therapist is what really matters. Being able to do this from a safe, comfortable and familiar environment, and without the stress of travel will serve to enhance this experience.
  • I’m not sure if therapy is right for me, what should i do?
    The best way to get a sense about whether this journey is right for you would be to book an initial appointment with the most suitable therapist. It’s impossible to realise the benefit that you can receive from talking therapy before embarking on your journey. Therefore, we recommend to book one session at a time instead of paying for sessions in bulk. You are not bound to any further sessions after your first appointment. People often find their first experience to give them a clear line of sight for the future and what to expect from counselling and coaching in the future.
  • What is your privacy policy?
    This is the Privacy Policy for Online Therapies Ltd, with registered address, 71-75 Shelton Street, Covent Garden, London, W2CH 9JQ (“Online Therapies”, “us”, “we” or “our”). It explains how we, as data controller, collect, use and share the information that we receive or collect about you (that may include personal information) though our website at www.londontherapyclinic.com (referred to as “the Site”) and by phone or email, which you can use to book therapy treatments (“Therapy Treatments”) (referred to as “the Services”), and through other interactions with us that you may have during the course of our various marketing and other activities. It also explains the rights you as a user of our Services have to control the use of your information. Personal information means any information relating to a natural person that allows that individual to be identified either directly or indirectly from that information. In this Policy we distinguish between users of the Services on whose behalf Therapy Treatment bookings are made or on whose behalf Products are purchased who we refer to as “Users” and users of the Services on whose behalf we offer the Therapy Treatments who we refer to as therapists.
  • What are your prices?
    Prices vary depending on therapist and circumstance so please speak to us and we'll guide you through your possibilities.
bottom of page